New server & chat updates!

Hello, everyone.

Minnit is continuously growing every day, and to that, we saw thank you to everyone! From our beginnings in summer of 2017, to now in 2020, things have been chugging along very rapidly. With that, of course, comes a much-needed server upgrade.

For the technologically inclined: Our new server has 3 times as much CPU+memory, as well as improved caching abilities. This means that we can deliver a faster flow from loading the page (embedded or directly) to the chat showing up. As a result, all of the user information is now being delivered upon a successful connection being established, rather than in the HTML itself. Finally, the new server’s websockets setup should result in more stable connections.

For the technologically uninclined: The site runs better. 🙂

While getting things ready for the new hosting provider, we also whipped up a new function for Community plan and higher, due to many requests from owners: Customizable nickname colors! Many users enjoy the existing customizable message colors, so being able to customize your nickname was the next logical step. To set this up in your chat, go to the User Personalization section of the Chat Settings page, and set the minimum rank you want to be able to set a color. Once set, all the user has to do is click their name and click “Change Nickname Color,” and they’re all set!

I hope everyone enjoys the new server! As always, if you have any questions, you can reach out to our support center and we’ll be happy to help out.

Happy chatting!
Jesse

WordPress Plugin – Version 2.0.0 now live!

Hello, everyone! Today I am pleased to announce that Version 2.0.0 of our WordPress Plugin is now live.

The new version greatly overhauls the backend code to make the admin settings run more efficiently. This version also introduces the ability to add a chat to a single post or page using the plug-in, via the new WordPress post editor.

To put the chat on a single post or page, simply create a new Block in the editor, and scroll down to “Embeds”. You will see Minnit Chat available as an option. Click it, enter your chat name or URL, and, once you preview or publish your post, your chat will be viewable by anyone who’s on the post or page. This has been a much-requested feature, thank you to everyone for your feedback.

To get started with Minnit Chat’s all-new plugin, click here.

Happy chatting!
Jesse

Gifting Subscriptions

Users in your chat are now able to gift you a premium subscription on Minnit Chat!

To get started, a non-owner can click the Menu icon above the text box, then click “Gift Subscription”.

Once clicked, a new page will open up where the subscription can be changed.

Once the gift is given, the Chat Creator will receive an email informing them of the thoughtful gift.

Simple as that! If you’re an Owner and your chat receives the gift, you’ll be able to use all of the premium features, such as custom emoji, larger concurrent users, custom chat CSS, and so much more. And if you’re waiting for a long time for a gift and just about ready to give up, there’s no shame in “gifting yourself”… Right?

Note that “Gift Subscription” requires you to be a registered user with Minnit. If the chat already has a subscription plan in place, you will not see the option — if you want to gift an upgrade, the owner will have to cancel their existing subscription and you then issue the gift with your own payment details under your account. For questions regarding gifts, contact us.

Happy gifting!

Minnit Chat: Organizations — More Info

Hello everybody! We hope you’re all having a great new year. This is a general update on what’s going on with Minnit Chat, specifically as it relates to our Organizations feature. As mentioned in our About Page, we are proud of the fact that all of our revenue comes from our chat owners. As such, we feel it’s important to keep all owners in-the-know about ongoing developments.

As we announced in 2019, we are working on a new feature, dubbed “Organizations”. Organizations will allow you to maintain a completely separate account system from the rest of Minnit, including Single Sign-On support, any username you or your users want, and so forth. As stated before, this is not replacing the existing chat configuration, so if you have no interest in any of the advanced features that come with Organizations, you don’t have to read any further.

Since our blog post, we’ve been hard at work ever since to make sure it’s a smooth launch. We really wanted to get it done by late 2019, however, we’ve had significant delays due to one of the two developers not being able to work full time on Minnit due to outside circumstances. But now we’re back on track, with many features done, and we hope to have it out later this Winter.

Here are some details on the features that will be available at launch:

For Basic plan and higher:

  • Unlimited Accounts
  • White label support
  • Additional control over requirements to register, including requiring activated emails or no emails at all, minimum/maximum username lengths, and whether users should fill out a CAPTCHA
  • Ability for owners to edit usernames/emails freely
  • Ability to see the number of Monthly Active Users

For Community plan and higher:

  • All of the features outlined above for Basic
  • Single Sign On support for your existing website or blog — rather than requiring users to sign up via the Minnit page, they can use your existing website setup. Username, profile photos, and emails will automatically be carried over, without requiring them to remember an additional password.
  • Ability to see IP Addresses and geo location information on accounts
  • Ability to customize the chat and page CSS — stylize various pages, like login, profile, changepassword, or accountsettings to your liking.

For Pro plan and higher:

  • All of the features outlined above for Basic / Community
  • The ability for chat staff to view Direct Messages even without users generating a transcript

We’ll have more information to share, including screenshots, in the coming weeks.

Thank you!
Jesse
Minnit Staff

Minnit Chat – August 2019 Update: New Features & Changes

Hello, everyone.

Today, I am pleased to announce the August 2019 update for Minnit Chat is now live. Let’s run through what’s new!

Chats on the Community plan and higher may now Pre-Approve messages

While many chatrooms are designed for instant conversation, some prefer to use it as a way to host live Q&As. For these chats, you are able to set messages to require pre-approval, so they will no longer appear immediately.

Here’s how it works:

As you can see from the GIF, I asked a question, and Gavin was able to respond. However, his message was not put into the public chat until I went to the Unapproved Messages section and clicked Approve.

This will make it much easier to host webinars, Q&A sessions, and use the chatroom to communicate with students. Trolls will give way once they learn that their messages won’t affect the general public.

You are able to enable this feature via Chat Settings, if your chat is on the Community plan or higher. You can also change who is allowed to speak freely without pre-approval, in case you want to make users a Regular if they’re trustworthy, and manually approve Visitors.

You can also change who is allowed to approve messages, in case you want to limit it to Managers or higher.

Making ranks is easier than ever.

Adding additional owners used to only be possible via Chat Settings. This update allows you to manage ranks much more easily just by clicking their name, with a new design:

Note, only the person who created the chat is able to add or remove additional Owners. Furthermore, only the person who created the chat is able to delete the chat.

Those two limitations aside, all other settings are available to your new owners, including full access to the Chat Settings menus. Only grant ownership to users whom you fully trust.

This is available on all chats, regardless of your payment plan.

More perks for plans.

Due to user feedback, we are adding more perks to our payment plans across the board.

Previously, chats on Community plan and higher could upload up to 10 custom emoji. This is now raised to 30 custom emoji.

Chats on the Pro plan could previously upload 30 custom emoji. This is now raised to 100.

Chats on the Community plan used to be allowed 8 CSS Assets. This limit is now 20.

Chats on Pro plan used to be allowed 16 CSS assets, but now it’s raised to 80.

We appreciate everybody who has discussed their chat needs with us, as they help us shape Minnit to be the best possible service it can be.

Other Minor Improvements

A few other changes are included in this update: The guest photos are more randomized and won’t lean so heavily towards green; the Support System now allows file uploads; User Lookup is improved and will always return proper rank; better anti-spammer detection; Chat Settings now contains more information on your chat, including your Maximum Simultaneous User count; and various server updates, both major & minor, to improve stability and ensure Minnit operates as smoothly as possible.

What’s Next?

We’re still hard at work on Organizations, revamping the Emoji, and making other improvements to the service. We take our time to make sure that updates are able to be fully tested, and include many changes in a single update, to ensure minimal interruptions to the service. Thank you for your patience & understanding.

And, until next time… Happy chatting!

Jesse

I Love You 30,000

Hello everyone, and happy June! My name is Jesse, one of the founders, developers, and administrators of Minnit Chat, here to share some good news.

I am pleased to announce that earlier today, Minnit Chat officially hit 30,000 registered accounts. This is an amazing milestone, and I wanted to say thank you to everyone. Whether you’re brand new, or you’ve been with us since 2017, we’ve been so grateful to have such valuable feedback, and so many people enjoy the service.

Since June marks the 30,000 milestone, as well as later in the month marking the 2 year anniversary of Minnit LTD being incorporated, I figured it’d be nice to update you all on what’s new behind-the-scenes with Minnit — especially since things have been a bit quiet on our social media.

2019 has been amazing year for Minnit. We hit about 800,000 unique visitors in the past month. Our Alexa Site Ranking puts us in the top 400,000 sites worldwide — in 2018, we weren’t even in the first million. And through it all, our goal has been the same: to provide a great chat experience, provide fast and friendly customer support, and work on awesome new features, in that order.

That in mind, we would like to say that new features are still underway. They take time, and lots of testing, to get right. And of course, with things like database upgrades, discussing new server structures, and ensuring that questions are answered in a timely fashion, these things can sometimes take longer than anticipated. But rest assured, we’re still working hard — for instance, I myself am working on an update which contains several improvements, bug fixes, and new features. One of the features is the ability for chatroom owners to require messages to be pre-approved before they show up publicly. This feature will be great for radio stations that want to hold quick Q&As, webinars that want only relevant messages to appear, and teachers who want a way to quickly take questions for their online courses.

I’ll have more to share about this update in another week or two, once it’s finished the testing stages. Stay tuned to our Twitter or Facebook pages for details.

And, as always… happy chatting! 🙂
Jesse @brk

Minnit Chat – March 2019 update

We are pleased to announce a new update to Minnit Chat has just released.

Here is a list of new features, bug fixes, and other changes that are included in this update:

  • When banning a user, if you have the “Delete Messages” permission for your rank, you’ll see a new checkbox to “Delete Messages by User”. So if someobdy spams your chat, you’re able to immediately erase all of their messages at once, and only those with the proper rank will be allowed to view them. This will help save time cleaning up spam or other unwanted content.

  • When receiving new DMs, a “New Message” indicator will appear above the new messages, so you can immediately tell which ones are new, and which ones you’ve already seen. The indicator will go away when you begin typing, or when you switch to another conversation, to avoid confusion.

  • The maximum length for a message can now be adjusted by the owners, instead of always at 1,000 characters. Owners can change this by going into “Edit Chat” -> “General Settings”. Free chats can set their maximum message length anywhere from 250-1,000 characters. If you’re on the Basic plan, you’re able to go to 2,000 characters per message. Community plan is 4,000 characters per message. Pro plan can be set up to 10,000 characters per message.

  • If you’re on the Community chat tier or higher, you’re able to enable Invisible mode. Click your name and click “Enable Invisible” to hide in the user list. You’re still able to talk and moderate the chatroom. By default, this is only available to Owners, but you can configure this to Managers/Moderators in the Chat Settings->Rank Permissions and Bans.

  • Friends List will now always show the current username/nickname/photo that the friend is using, instead of what they were using when you added them.

  • Bot Commands are no longer case sensitive. You can now type !8BALL, for instance, instead of just !8ball

  • Custom links now work if there are punctuation marks afterwards. For instance, if you have “website” set as a custom link, you can type “Who likes my website?”, and the question mark won’t interfere with the link.

  • More words for the Guest Nickname generator, to reduce the possibility of duplicates.

  • Various backend changes to make Minnit run more efficiently.

Enjoy!

Jesse @brk

Minnit Organizations — Coming Soon

Hello everyone.

It’s been nearly a month since our last major update, which introduced a new chat design, the ability to delete individual messages, and, most importantly, the ability to upload and share files directly within the chat. I want to thank the Owners who have reached out with feedback, whether from themselves, their staff, or their users. Our mission is, and has always been, to make the best chat service around.

And of course, we’re not slowing down any time soon. Today I am going to reveal Organizations, coming later this year to Minnit Chat. So let’s begin explaining the idea and reason behind Organizations, and what they will bring to the table.

We essentially have two types of owners. The first type of owner just wants to create a chat, embed it onto their website, and get it popular. They want to remain in the Discover listings to get more users who just browse around Minnit Chat. They want something easy. And for those users, we will continue to provide the great support we’ve provided since day one. Nothing about the existing Minnit Chat infrastructure is changing.

That being said… There’s a second type of owner. They want their chat to be an integral part of their website. They want total control over the usernames people choose. They want to only use their chat within their website, without “Minnit Users” joining. And for those type of owners, Minnit Organizations are our answer.

Each Minnit Organization will have its own account setup, independent of the rest of Minnit Chat. Owners are able to manage the accounts individually, as well — if a user forgets their password, you as the owner can reset it for them. You will also get a ton of more power over the entirety of your Minnit Organization:

You want to require users to provide an email to create an account? You got it.

You want to only allow users to create an account by connecting to your website using OAuth2/SAML2? No problem.

You want to have your logo present on every single page, including login and account settings? We got you covered.

You want to hide any & all references to “Minnit” from your chatroom and relevant pages, so your visitors may not even realize you didn’t make the chat yourself? Enjoy!

After talking directly with chat owners for nearly two years, we’re certain that Organizations will be a hit. Stay tuned for further details, including pricing, features, and more.

Happy chatting!

Jesse

Message Deleting and Changes to File Transfers

Hello,

We have received great feedback off of our update earlier this week, which you can read about by clicking here. We’ve had great talks with the chat owners, whether it was in-chat, over our Facebook page, or via our Ticket system. We’re glad to know it’s been a hit!

Now, there are two important matters to discuss, so chat owners, please take the time to read this to understand what’s new with Minnit Chat.

First order of business… The ability to delete individual messages is finally here. This has been requested by many owners, so we hope you enjoy it.

By default, all Moderators, Managers, and Owners may delete messages. To do this, you can either use the three dots next to a message, right-click a message, or tap-and-hold a message. You should then see the “Delete Message” option.

Once you delete the message, you will see “Message has been deleted by [your name]. Click to view.” Don’t worry — only those who are allowed to delete messages will see this! The rest of the users in your chat will no longer see the message whatsoever, as if it never existed.

If you click to view the message, you can also repeat the steps to un-delete the message. So, if you make a mistake, or a Moderator was unfairly deleting messages, you can always undo it. You have full control!

And, of course, in “Ranks, Permissions and Bans”, you can take away the deletion ability from Moderators or Managers. Taking this away also stops them from being allowed to view deleted messages, or view who deleted them.

Second order of business… The method that File Uploads works in Direct Messages has been revised. When we first released it, it always allowed everyone to upload anything in Direct Messages — which proved unpopular. So, here are the new rules:

  • If you DM a user in the same chat as you, you can only upload what the owner set.
  • If you DM a user in another chatroom or offline, you cannot upload anything, only send regular messages.
  • If you DM a user, and both of you have each other added as a friend, then you can both upload anything, even if one is offline or in another chat. This means if the chat owner turned off image uploads to keep the chat looking clean, but you want to share a photo of your cat, you and your friend can just add one another and send it via DM. Content uploaded in DMs will not count against the chatroom’s monthly bandwidth — instead, each user’s account gets 1GB/month of uploads specifically for DMs.

  • These rules are subject to change in the future.

    We hope you enjoy these changes. We’re hard at work on more features as we speak, so stay tuned to our Facebook and Twitter pages for the latest updates.

    Happy chatting!

    Jesse @brk

    Minnit Chat – January 2019 Update

    Hello everyone!

    Today, we are proud to announce the January 2019 update to Minnit Chat. We have some great changes in this update, so let’s get started.

    First, and most importantly… File Uploads are finally live! You can click the Paperclip icon in the text box to upload and send a file. Files will be stored anywhere from 14-180 days, depending on which Payment Plan you are on. Upload images, videos, PDFs, and more.

    Chat Owners: Please take the time to go into your “Links, Media, and Uploads” section of the Edit Chat menu to configure who can upload files, and what they can upload. Each chat has its own monthly bandwidth limit, so you may wish to limit this to specific ranks.

    Second, the “Mentioning” system is now improved. If you begin typing “@b”, for instance, you will be able to quickly see a list of users in the chat, and in your friends list, whose names begin with “B”. Continue typing, e.g. “@brk”, to narrow the search results down to those whose names begin with “brk”.

    Third, you will see little context dots appear when you mouse over messages, or tap and hold on messages. This allows you to quickly mention users, interact with them, copy their message, and even report any media they upload.

    Finally, the chat style has been tweaked slightly for a more modern look.

    We hope you enjoy these changes. We have many more in the works as we speak, so stay tuned to our Facebook and Twitter pages, so you can be first to know what changes are coming.

    Happy chatting!

    Jesse